Managed $1.1M Project Budget
Scrum Master & Project Manager for a higher ed client upgrading multiple of their domains to the Optimizely platform to improve user experience and increase annual enrollments from prospective students.
Situation.
The project was a high-stakes website development initiative for a Christian university, with the primary goal of improving user experience and increasing organic traffic. The website was set to launch within a short timeframe and required seamless collaboration between multiple internal teams and external vendors. I led a team of six including developers, business analysts, quality analysts, Dev Ops, technical architects, and designers.
Action.
Scope Management
Root Cause Analysis
Stakeholder Engagement
Contingency Planning
Problem Solving
Task.
Control budget & prevent overages, overseeing execution and securing final sign offs.
Manage team, coordinate with multiple vendors, serve as primary contact for client and facilitate communication across all parties.
Manage timelines, deadlines, resource management for project team, and final launch coordination with Optimizely & all parties.
Risk management and rapid issue resolution, preparing and executing a flawless launch process.
Result.
At the conclusion of UAT, we successfully replatformed the website from the previous Optimizely platform to the Optimizely DXP platform. This site shares components with four other existing sites, making it an extremely complicated launch.
The launch resulted in improved organic traffic & user experience.
TESTIMONIAL
“Erica is abundantly professional, personable, and an expert in all things project management. If the opportunity arises, I will not hesitate to partner with her again. Our project managers are frequently the face of our company toward our clients, and we've hesitated to have someone outside our full-time team in that role. Erica immediately put those hesitations to rest. She made herself a seamless part of our team. I would recommend Erica to anyone in need of her services!”
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